Frequently asked questions

An HR system with digital employee files. It holds your people's profiles, documents, organisational structure, compensation and benefits, assets, training, goals and reviews. It is a product of IBS Bulgaria and part of the GURU platform.

Yes. You try PROFILE.GURU for 14 days, with no commitment and completely free.

You can start right away, with no implementation project. Profile data can be imported, and we help you with the first steps.

Yes. Most features can be switched on and off as you need, so they do not clutter the interface.

Yes. Contracts, reference letters and other documents are created from templates using the profile data and sent for e-signature in one click through DigiSign.

The administrator decides which sections and fields of the file each employee can access, so sensitive information stays protected.

Yes, and it reminds you before certificates expire.

Yes. PROFILE.GURU can be integrated with TIMEOFF.GURU (leave and absence), TIMEON.GURU (schedules and timesheets) and DigiSign (e-signatures). See the GURU platform.

Yes, as an additional service: integration with MS Active Directory, HCL Domino or another directory via SAML or OAuth2.

Yes. Importing profile data is included in the price.

Our primary data centre is Equinix IBX in Sofia, in the European Union. Backups are kept in a physically separate location. All traffic is encrypted, and our information security management is certified to ISO/IEC 27001 and ISO/IEC 27017. See the Security page for details.

Yes. If you need a data processing agreement (DPA), write to us.

ISO/IEC 27017 is the standard for security controls in cloud services. It extends ISO/IEC 27001, so we still have one certificate, and its scope now includes cloud services.

For you, it is independent confirmation that we run our cloud services by internationally recognised rules. When your security team or auditors review your suppliers, the certificate answers many of their questions.

Your data is destroyed immediately after the subscription ends, following set procedures.

The ISO/IEC 27001 (with ISO/IEC 27017 in scope), ISO/IEC 27701, ISO 22301, ISO/IEC 20000-1 and ISO 9001 certificates, a data processing agreement (DPA), the list of sub-processors and answers to a security questionnaire. Write to us.

Up to €1 per user per month. The price depends on the number of active profiles: the more people you have, the lower the price per person. See what is included.

No. Prices exclude VAT.

Corporate branding, integration with MS Active Directory, HCL Domino or another directory via SAML or OAuth2, integrations with other systems and custom feature development.

Yes, discounts apply when combined with some of the related products. Write to us for a quote.